Privacy Policy
Last updated: May 21, 2026
This Privacy Policy explains how Zettako (“we”, “us”, or “our”) collects, uses, stores, shares, and protects your personal information when you use our website, products, and services (“Services”).
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Zettako provides hosting and related online services.
Website: https://zettako.net
Contact Email: [email protected]
For the purposes of applicable data protection laws, including the UK GDPR and EU GDPR where applicable, Zettako is the “data controller” of your personal information unless otherwise stated.
2. Information We Collect
We may collect personal information directly from you, automatically through your use of the Services, or from third-party providers.
Information You Provide
We may collect:
- Name
- Email address
- Phone number
- Billing address
- Account login credentials
- Payment and transaction information
- Support requests and communications
- Contact preferences
You are responsible for ensuring that the information you provide is accurate and up to date.
Payment Information
Payments are processed through third-party payment providers, including PayPal and Stripe. We do not store full payment card details on our systems.
Please review the applicable third-party privacy policies before providing payment information.
Information Collected Automatically
When you access or use our Services, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Usage data and interaction logs
- Referring URLs
- Approximate geographic location
- Cookies and tracking technology data
This information is used for security, analytics, fraud prevention, and service performance purposes.
3. How We Use Your Information
We may process your personal information to:
- provide and maintain our Services;
- create and manage customer accounts;
- process payments and transactions;
- provide customer support;
- communicate with you regarding Services or account matters;
- improve, monitor, and secure our Services;
- prevent fraud, abuse, or unlawful activity;
- comply with legal obligations;
- enforce our legal agreements and policies;
- send marketing communications where permitted by law.
We will only send marketing communications where you have consented or where we are otherwise legally permitted to do so. You may opt out at any time.
4. Legal Bases for Processing
Where UK GDPR or EU GDPR applies, we rely on one or more of the following legal bases:
- performance of a contract;
- compliance with legal obligations;
- legitimate business interests;
- consent;
- protection of vital interests.
Our legitimate interests may include improving our Services, securing our infrastructure, preventing fraud, and communicating with customers.
5. Sharing of Information
We may share your information with:
- payment processors;
- infrastructure and hosting providers;
- analytics and security providers;
- professional advisers;
- regulatory authorities or law enforcement where legally required;
- successors or purchasers in connection with a merger, acquisition, or business transfer.
We do not sell your personal information.
We only share personal information where reasonably necessary and subject to appropriate safeguards.
6. International Data Transfers
Your information may be processed or stored in countries outside your country of residence, including the United Kingdom, United States, and European Economic Area.
Where required by law, we implement appropriate safeguards for international data transfers, including standard contractual clauses or equivalent legal mechanisms.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- maintain website functionality;
- improve user experience;
- analyse website traffic and usage;
- enhance security;
- remember preferences.
You can control or disable cookies through your browser settings; however, some features of the Services may not function properly if cookies are disabled.
We may use third-party analytics providers, including Google Analytics, to understand how users interact with our Services.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- provide Services;
- comply with legal, tax, or accounting obligations;
- resolve disputes;
- enforce agreements;
- maintain security and business records.
Where information is no longer required, we will securely delete, anonymise, or isolate it in accordance with applicable law and our retention practices.
9. Data Security
We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for securing your own systems and devices.
10. Your Privacy Rights
Depending on your location and applicable law, you may have rights including:
- access to your personal information;
- correction of inaccurate information;
- deletion of your information;
- restriction of processing;
- objection to processing;
- data portability;
- withdrawal of consent;
- complaint to a supervisory authority.
You may exercise your rights by contacting us using the details below.
We may request verification of your identity before responding to certain requests.
11. Marketing Communications
You may opt out of marketing emails at any time by:
- clicking the unsubscribe link in marketing emails; or
- contacting us directly.
Even if you opt out of marketing communications, we may still send important service-related or transactional messages.
12. Third-Party Services and Links
Our Services may contain links to third-party websites or services that are not operated or controlled by us.
We are not responsible for the privacy practices, content, or security of third-party services. You should review their privacy policies before providing personal information.
13. Children’s Privacy
Our Services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time for legal, operational, or regulatory reasons.
Updated versions will be posted on our website with a revised “Last updated” date. Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Zettako
Office 144864
PO Box 7169
Poole
BH15 9EL
United Kingdom
