Acceptable Use Policy

Last updated: May 21, 2026

This Acceptable Use Policy (“AUP”) outlines prohibited activities and acceptable standards for use of Zettako’s services (“Services”). By using our Services, you agree to comply with this Policy.

We reserve the right to investigate violations of this Policy and take appropriate action, including suspension or termination of Services, without prior notice where necessary to protect our network, customers, or third parties.

1. Prohibited Activities

You may not use our Services to engage in, promote, facilitate, or support any illegal, harmful, abusive, or fraudulent activity, including but not limited to:

• Sending unsolicited bulk emails (“spam”)
• Phishing, fraud, scams, or deceptive practices
• Distributing malware, ransomware, spyware, viruses, or other malicious software
• Hacking, unauthorized access attempts, credential theft, or exploitation of vulnerabilities
• Operating botnets, proxy services for abuse, or denial-of-service attacks
• Hosting or distributing illegal content
• Violating intellectual property rights, including copyright or trademark infringement
• Harassing, threatening, abusive, defamatory, or discriminatory conduct
• Activities that violate applicable local, national, or international laws or regulations

Any attempt to use our Services to interfere with the security, integrity, or availability of any system or network is strictly prohibited.

2. Resource Usage and Fair Use

Customers must use server resources responsibly and in a manner consistent with normal hosting operations.

You may not:

• excessively consume CPU, RAM, disk I/O, network bandwidth, or storage resources;
• operate services that negatively impact server stability or other customers;
• run resource-intensive processes that degrade network or infrastructure performance;
• use our Services for cryptocurrency mining, abusive automation, or similar high-load activities unless expressly authorised by us.

We reserve the right to monitor resource usage to maintain service stability, security, and performance. Where usage exceeds acceptable levels, we may:

• temporarily limit resource access;
• request that you reduce usage;
• require an upgrade to a more appropriate service plan;
• or suspend affected Services.

3. Content Standards

You are solely responsible for all content stored, transmitted, or made available through your use of the Services.

You may not upload, store, publish, transmit, or distribute content that:

• is illegal, harmful, fraudulent, or deceptive;
• infringes intellectual property or privacy rights;
• contains malware or malicious code;
• promotes violence, terrorism, or illegal activity;
• is defamatory, obscene, exploitative, or abusive;
• violates applicable data protection or consumer protection laws.

We reserve the right, but not the obligation, to remove, disable access to, or report content that we reasonably believe violates this Policy or applicable law.

4. Security Obligations

You are responsible for maintaining the security of your account, applications, and hosted content.

You agree to:

• maintain secure passwords and account credentials;
• keep software, scripts, and applications updated;
• implement reasonable security measures appropriate to your use of the Services;
• promptly address known vulnerabilities or compromises;
• maintain appropriate backups of your data.

You must not:

• attempt to gain unauthorized access to systems, accounts, or networks;
• probe, scan, or test vulnerabilities without authorization;
• interfere with security or authentication measures.

We are not responsible for losses arising from compromised user accounts, insecure applications, or failure to maintain adequate backups or security practices.

5. Abuse Reporting

If you become aware of any violation of this Policy, security vulnerability, or abuse involving our Services, you must report it promptly to us.

Reports may be submitted through the client area or by email at [email protected].

6. Enforcement and Remedies

We may investigate any suspected violation of this Policy and take any action we reasonably consider appropriate, including:

• issuing warnings;
• removing or disabling content;
• restricting access to Services;
• suspending or terminating accounts;
• reporting unlawful activity to law enforcement or relevant authorities.

Where practical, we may attempt to notify you before taking action; however, we are not obligated to do so where immediate action is necessary to protect our infrastructure, customers, or third parties.

We reserve the right to cooperate fully with law enforcement investigations and legal requests.

7. Policy Changes

We may update or modify this Acceptable Use Policy at any time for legal, operational, security, or regulatory reasons.

Updated versions will be posted on our website and become effective upon publication unless otherwise stated. Continued use of the Services after changes become effective constitutes acceptance of the revised Policy.

8. Contact Us

If you have any questions regarding this Acceptable Use Policy, please contact us at:

[email protected]

Zettako
Office 144864
PO Box 7169
Poole
BH15 9EL
United Kingdom